Multi-skilled Security Officers

When we recruit and when we assign Security Officers to your contract, we can make sure they fulfill a number of complementary criteria. With rosters designed around your needs, we will make sure that, as well as fulfilling their access control duties without compromising their vigilance and effectiveness, they take on a range of other duties – if that is what you want.

Because we are committed to the training and development of all its Security Officers, its core staff, reserve staff/relievers and management, we actively encourage multi-skilling as part of each employee’s career development. This gives our officers the flexibility to deal with every eventuality: unplanned operational peaks and troughs, unplanned absence and so on.

Thanks to this flexibility, our rarely calls on temporary staff. It’s our way of ensuring we maintain the high service levels you expect. Our way of controlling our costs so you get the kind of added value others only talk about.

Dog Handling

As a security provider we provide much more than to deter, detect and report. Our company is one of the few security companies that can provide trained guard dog patrols where a visual deterrent is appropriate.

Mthidhla Group VIP and Security is the next generation of security service provider, we know what it takes to keep you and your business safe, but more importantly, we know how to add value to your company by providing superior customer service and attention to detail. We take ownership of every customer’s company and property. We are proud of what you and your company have accomplished and ensure that each of our security guards displays that pride to you and your customers through their appearance and attitude.

Our canine colleagues are not vicious attack dogs but provide a very real and meaningful presence and have assisted us in making a significant number of arrests or frightened would be perpetrators away before an offence is committed.

Armed Response

Armed security officers that have completed the minimum PSIRA training requirements armed response are employed and developed and mentored in the art of armed response. They are placed with an experienced Training officer to learn the areas and receive in house additional training.

After receiving radio communication from our control room of activations in their response area, attending to these calls by doing physical site visit and patrolling each site to establish whether there has been a break-in. Escort services are offer if a client feels unsafe or uneasy when arriving home, they simple call the control room and a response officer will escort them onto their premises once the client is safe the response officer will get back to the job at hand.

Security Consulting, Risk Management and Advising

Even with all of the physical protection recruited and in place, the danger may be on the inside. Part of the Security Consultancy and Advising forms an integral part of our service offering.

The process begins with a characterization of the facility including identification of the undesired events and the respective critical assets. Defining a design basis threat is included, as well as using the definition of the threat to estimate the likelihood of an undesirable event at a specific facility. Methods are also included for estimating the effectiveness of the security system against the undesired event.

Staffed and managed by former police, intelligence service and military personnel, our Security Consultants have both a local and a national reach. Where trouble on the streets appears confined to your area, it may have its roots many miles away.

We will:

• Identify weaknesses in your physical and procedural security systems
• Review access controls and CCTV measures
• Examine accident prevention measures
• Trace flaws in your ICT network
• Look at the safety of staff, visitors and clients
• Assess and act to protect assets both tangible and intangible.
• Review all previously conducted risk assessments
• Develop your security plan
• Review your security policy and procedures.

Mthidhla Group VIP and Security has a 24-hour control room base at our head office Tshwane it is equipped with the latest in surveillance monitoring equipment which allows surveillance across the industry. Our control room officers are trained in all aspects of emergency response and can deal with any situation possible. The control room has both hardwired and wireless telecommunication facilities, facsimile line with e-mail and internet capabilities giving the client a choice of communication method. We have a contingency plan in place; the control room officers familiarize themselves with the procedures, so they understand the need for pre-planned measures against such occurrence. They are trained to expect the unexpected which may include surprises with enormous impact. Things change on a daily basis and it is imperative that we test these plans to ensure that our control room officers are equipped to deal with whatever is presented to them.

Even if you have had security measures in place for many years and believe you’ve covered all the bases, it pays to have an independent security audit. From government buildings to shopping malls, offices and factories to hotels and private homes, we compile comprehensive, clear reports that will leave you free to decide on your next steps.

Access Control and Biometric System

Providing electronic security services and consulting services to customers in a range of industries. Recognized for our customer service, leading-edge technology, and a serious approach to risk management, our offers optimized electronic security solutions to meet our customer specific needs. We apply technology, people and process to support risk mitigation and operating efficiencies.

Integrated Electronic Surveillance

This state-of-the-art nerve-centre is at the forefront of CCTV technology, supporting static officers and security patrols in the field, keeping check on singlehanded workers in isolated and often demanding workplaces – indoors and out. Ready for the unexpected, they’re also just a phone call away from our most senior managers, ready to handle any crisis. Our approach to electronic system, design and integration takes into account our clients’ goals and objectives; and the most efficient way of meeting this desired outcome is reducing security officer man-hour cost and enhancing an integrated electronic security systems and access control system which could be monitored on or off site.

The proper design and integration of electronic security is a key to ensuring resources are optimally utilized in the protection of our client’s assets. Mthidhla Group VIP and Security PTY Ltd is committed to building quality security and risk management programs. Our investment in a culture of excellence is reflected not only in its service training & development, This 150 9001:2008 quality management certification reflects our commitment to customer service delivered by the management team and security officers on a daily basis. Our electronic consulting team is experienced in the application of this process in government, public and private sector facilities. Our expertise has been utilized in a variety of business settings from government installations to corporate headquarters, manufacturing, distribution and sales office operations. To ensure our clients are operating at their desired efficiency and effectiveness levels, our team of consultants has a unique process of engagement to help identify system goals, risks levels, and ultimately the resources and technology necessary to minimize an organizations risk management.

Business Intelligence Unit:

Mthidhla Group VIP and Security provides the following intelligence services
• Profiling of potential clients or employees and suppliers
• Conducting polygraph tests
• Profiling potential partners with foreign investors
• Advisory on protection and management of sensitive information in line with Minimum Information Security Standards
• Establishing Integrity Units with organs of state
• Vetting and screening of employees
Just as Officers in the security industry have to be screened, the same applies in other professional walks of life. We can carry out independent vetting checks to various levels, screening councilors, doctors, nurses, teachers, childcare and social workers, etc. As well as public sector employees, our Security Consultants are involved with the private sector, making tenant enquiries on behalf of landlords before tenancies begin, and helping them deal with nuisance tenants they may have inherited.
Corporate Intelligence. GSS will conduct the
Collection and analysis of information to produce corporate intelligence in accordance with the client’s brief. For example, the focus could be on products, customers, competitors or any aspect of the business in order to enable Management to take strategic decisions regarding the growth of their business.
Tender Screening. GSS will conduct due diligence on the tender process in order to ensure whether the integrity of the tender process and to identify any irregularities.
IT Audit. GSS will examine and evaluate the existing controls configured into the organisation’s ITC infrastructure, policies operations in order to mitigate against possible risk to strategic information of the organisation.
Social Profiling. GSS will conduct a thorough analysis of an individual’s social media activities on mainstream social media platforms such as WhatsApp, Facebook, Instagram, LinkedIn, etc. This will enable the client to evaluate the reputational or related risk associated with the individual (subject).
Political Stability Report.

GSS will conduct a situational analysis of the political environment based on the following indicators:

❑ Civilian oversight and accountability.
❑ Political stability,
❑ Absence of violence/terrorism,
❑ Regulatory framework,
❑ Rule of law,
❑ Control of corruption etc.

Investigations:
 

Our investigative capacity covers the following focus areas are:
• Serious Criminal Investigations
• Commercial Crime Investigations
• Litigation Support
• Internal or external fraud;
• Counterfeiting of trademarks/patents/products;
• Insurance fraud;
• Computer crimes
• Facility and protection activities.

Statistics suggest that more than 80% of corporate fraud is committed by existing employees. Most cases are uncovered by accident, many when it’s too late. That’s why we place as much emphasis on prevention as we do on recovery. Before trouble strikes, we will audit and examine, ring-fence and upgrade, then re-examine – systems, people, processes, supply chains and more. We’ll provide you with specific indicators you can monitor to spot trouble.
If what you suspect has already happened, we’ll investigate – covertly and discreetly – until we identify the source of the problem. As well as tracing missing funds and assets, we will protect your brands and intellectual property by going after product counterfeiters, tracing patent and trade-mark infringements. Our investigators have access to forensic programmers that can spot hacking attempts on your computer infrastructure.
Backing up our surveillance and investigation work are the measures we take to ensure you have a successful day in court. Whether it’s a matter of tracing witnesses and defendants, locating assets as part of making a civil claim or obtaining statements and photographs to support your case, our Litigation Support Services provide the backup you need to make your case and win.
Private Investigations. GSS provides high-level investigative and intelligence services to businesses and private clients: its activities are performed across the whole national and international territory. GSS is staffed by professional investigators who work ethically and professionally in full compliance with the laws in force.

Forensic Investigations. GSS will collect and analyse all relevant information related to the incident or alleged transgression committed. All relevant physical evidence e.g. documentary, fingerprints, computer hard drives, biological, etc. will be investigated and evaluated with a view to determine culpability. Investigations into theft and fraud as well as tracking of authors of anonymous letters/phone calls.

Psychometric Tests. This is a work-based psychometric questionnaire designed to measure and assess the integrity of the applicant depending on the specific battery of tests to used based on the client’s briefing. Inter alia, the following aspects are profiled:
• Honesty and Loyalty.
• Reliability.
• Sense of responsibility and judgement.
• Diligence.
• Initiative and ability to cope with change.
• Susceptibility to deceit.
• General temperament.

Polygraph Services. GSS renders these services in association with other Polygraph Lie and Truth Detection service providers on a national level.
Drones. RC Drone with Camera 4K Drone 5G WIFI 2-axis Gimbal Brushless Drone Optical Flow Positioning. The company has the following certifications on drones:
• Air service License
• Remote License Pilots and ratings
• RPAS letter of approval from the Director of SACAA
• Certification of Registration of RPAS
• Remotely Pilot Aircraft (RPAS) Operational certificate